The health and safety of our residents, clients and staff is our number one priority.

Our team has worked incredibly hard to put steps in place to make sure we can safely provide care and services to older people across all areas of the organisation.

This page will provide updates on the latest measures in place at Amana Living to protect our community.

Last updated – 2 February 2021

Advice for visitors and families

The West Australian Premier announced on Sunday 31 January 2021 that we are to enter a five-day lockdown due to a case of COVID-19 in the community.

Effective from 6pm Sunday 31 January until 6pm on Friday 5 February, the Perth metropolitan area and the Peel and South West region will be in full lockdown.

As of 11am on Tuesday 2 February, there are no new confirmed cases.

The WA Government has announced it will be expanding its contact register requirements early. Starting Tuesday 2 February, more businesses will require you to use the SafeWA app on entry or register your details, including hospitals, supermarkets, pharmacies, shopping centres, and banks.

To ensure the safety and wellbeing of all our residents, clients and staff, we will be following the Health Department advice. 

To find out more please visit the Health Department website.

All WA Government announcements in regards to COVID-19 can be found on its website.

Over the past few months, borders have opened and closed with very little notice, and interstate visitors who arrived without restrictions have suddenly had to go into isolation.

The current travel advice from the West Australian Government is:

• WA is in lockdown and all non-essential travel is cancelled from 6pm, Sunday 31 January to 6pm, Friday 5 February.

Outside of State Government restriction requirements:

• Travellers from Queensland and Victoria are able to enter WA without self-quarantine but subject to strict conditions. More information is available.

Home Care Clients

Home care services are considered to be an essential service, so you can rest assured that your home care visit will go ahead as scheduled. Your Community Support Worker will ask you to answer a short series of questions before they can enter your home. It is important that these questions are answered open and honestly. Your services will not stop if you do answer “yes” to any of the questions, however, how they are delivered may need to change.

All staff members are required to wear masks while they visit you. Unfortunately, they cannot remove it, as mandated by the WA Government. Otherwise, everything else will be as normal.

The Health Department’s contact tracing has pinpointed a number of areas where the infected person has visited. These include Joondalup, Maylands, Cloverdale, Nedlands, Ascot, Perth city, and many places in between.

It is very important that you check this list, and let your Community Support Manager know if you have been in these areas. They will be able to advise you on the next steps to take.

We will regularly update our website with the latest COVID-19 information from the Department of Health.

The fastest way to communicate any urgent updates is via email. Please make sure that we have your preferred email a

Retirement Village Residents

The Government has mandated that you must stay at home unless you need to:

• work because you can't work from home or remotely;
• shop for essentials like groceries, medicine and necessary supplies;
• attend to medical or health care needs including compassionate requirements and looking after the vulnerable; and
• exercise with only one other person, limited to one hour per day in your neighbourhood.

You will need to wear masks at all times when outside of your home. This includes around the village, on public transport and while exercising.

Please contact your Village Manager if you are about to travel have travelled outside of Western Australia.

As with the last lockdown, gatherings have also been banned. Please do not gather in communal areas of the village. You will not be able to have visitors and the guest units will be closed. 

Your family and friends who are required to self-isolate are not permitted to do so at an Amana Living Village site.

You may experience some apprehension about the measures that have been imposed by the Government. We understand that even five days of lockdown can be hard for residents, and our Village Managers are available to support you through this period.

Prospective visitors to Amana Living Residential Care Centres

Please note, as per State Government requirements, no visitors will be permitted entry to Residential Care Centres from 6pm on Sunday 31 January to 6pm on Friday 5 February.

We understand these changes may be difficult for you, but we need to do everything we can to protect those most at risk from COVID-19. Families will be able to visit their loved one in exceptional circumstances such as in the case of serious illness or if a resident is nearing the end of life. In these situations, the Service Manager can help immediate family members to visit.

If you have visited one of our residential or transition care facilities recently, it is very important that you check this list, and inform us if you have been in any of the listed areas so that we can arrange the necessary testing for your relative, our staff and other residents.

Outside of State Government restriction requirements:

Any visitor who is required to self-isolate must not attend an Amana Living residential care centre until after they have completed their 14 days in isolation and have received a negative COVID test result.

As always, we require proof that you have received a flu vaccination.

Please do not visit if you, any member of your family, or people you have been in close contact with have any flu-like symptoms.

If you cannot visit in person, we can arrange for you to speak to your loved one online through our Keep Connected program. Please call the administrative assistant at your loved one’s care centre to arrange a call.

Visits from the Chaplains have also been suspended for the lockdown period; however, should you wish to speak with a Chaplain, you may contact them by phone.